Comparison Matters AU Online
Last updated: February 2026
1. Introduction
Comparison Matters AU Online (“we”, “us”, or “our”) respects your privacy and is committed to handling personal information responsibly, transparently, and ethically.
We believe meaningful online interactions are built on trust and clarity. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit or interact with our website:
https://comparisonmattersau.online
This policy is in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
2. Our Privacy Principles
We approach privacy with the same values that guide our services:
-
People First – Every piece of information represents a real person, not just a data point
-
Clarity Over Complexity – We explain what we collect and why, in simple language
-
Ethical Use – Personal information is never sold, misused, or exploited
-
Evidence-Led – Data is used responsibly to improve user experience and understanding
-
Long-Term Trust – We prioritise sustainable relationships and secure data handling
3. Personal Information We Collect
We may collect personal information that you voluntarily provide, including:
-
Name and contact details (email, phone)
-
Organisation or business name
-
Details submitted via contact forms, enquiries, or consultation requests
We may also collect limited non-identifying information, such as:
-
Browser type and device information
-
Pages visited and interaction patterns
-
Referring websites
-
Approximate geographic location (non-precise)
This information helps us improve our website, services, and user experience.
4. How We Collect Information
We collect personal information through:
-
Website contact and enquiry forms
-
Direct email communication
-
Bookings, consultations, or service requests
-
Analytics tools and cookies (where consent is provided)
Sensitive information is only collected if explicitly provided and necessary for the service.
5. How We Use Personal Information
We use personal information for purposes including:
-
Responding to enquiries or requests
-
Providing services or information you requested
-
Improving website content and user experience
-
Understanding audience behaviour and needs
-
Meeting legal or regulatory obligations
We do not sell or trade personal information.
6. Cookies and Analytics
Our website may use cookies or analytics tools to:
-
Measure website performance
-
Understand user navigation and engagement
-
Improve content clarity and relevance
Consent will be obtained before enabling non-essential cookies. You may manage or disable cookies via your browser settings.
7. Disclosure of Personal Information
We may disclose personal information:
-
To trusted service providers who assist us in delivering our services or operating the website (under confidentiality obligations)
-
Where required or authorised by Australian law
We do not disclose personal information for marketing or resale purposes.
8. Data Security
We take reasonable steps to protect personal information from:
-
Loss or misuse
-
Unauthorised access or disclosure
-
Modification or destruction
Access to personal information is restricted to authorised personnel only.
9. Access and Correction
You may request access to personal information we hold about you, or request corrections if it is inaccurate, incomplete, or outdated.
Requests should be made via our contact page, and we will respond in a timely manner.
10. International Disclosure
Some service providers may store data outside Australia. Where this occurs, we take reasonable steps to ensure your information is protected in line with Australian privacy standards.
11. Changes to This Policy
We may update this Privacy Policy to reflect changes in law, technology, or business practices. The most current version will always be available on our website.
12. Contact Us
For privacy questions or concerns:
Comparison Matters AU Online
Website: https://comparisonmattersau.online
Contact: via website contact form
Plain-Language Summary
We collect only what’s necessary, use it responsibly, and protect it carefully.
We never sell personal information and are always transparent about how and why it’s used.
Privacy is not just compliance — it’s part of building trust with people who engage with us.
